
7 STEPS TO CLOSING MORE SALES
(Watch the video breakdown in the CWC training platform)
1
OPENING
Stop asking YES and NO, it’s time to own the sale and it starts with the opening!
2
F.O.R.D
Build rapport with F.O.R.D (“This is a relationship not a transaction, don’t just ask the application questions! If you build rapport, you can ask for more”) Family, Occupation, Recreation, Dreams.
3
LEAD WITH LIABILITY
Lead with liability and stop asking a million questions. Just state the coverage, explain the coverage, and use a story on why they need that coverage!
4
ASSUME THE SALE
Never sell out of your pocket! Just go in for the ask! “I feel good about the coverages that we put together. I just need your routing and account information to lock in this great coverage for you today!
5
HANDLE THE OBJECTIONS
A. After objection one - isolate the objection.
B. After objection two - Feel, felt, found
6
HOTLIST
These are the customers you should have sold a policy to. You build great rapport, didn’t overcome their objections, they insisted on getting off the phone. Now, you have a short list of names that you add to daily. Work these often and especially around the end of the month!
7
FOLLOW-UP APPOINTMENT
Figure out the best time to follow up! When do they have enough insurance history? MVR incidents/ claims falling off? Birthday coming up?